Blazing the CX trail in Canada  

Attend this FREE webinar to learn:

Implementing a VOC program that is as dynamic as your customers

Enabling your call centre with value-driven technology

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Female leaders navigating their teams through uncertainty

Come back strong with great experiences

Medallia is the pioneer and market leader in Experience Management.

Medallia (NYSE: MDLA) is the pioneer and market leader in Experience Management. Medallia’s award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. Medallia captures experience signals created on daily journeys in person, digital and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results. Using Medallia Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, and create in-the-moment cross-sell and up-sell opportunities, providing clear and potent returns on investment.

SAVE MY SEATSAVE MY SEAT

We are pleased to bring together a group of professionals who are putting customer experience at the heart of their business programs. In their roles, they’ve led their teams through a time of tremendous change and uncertainty and have defined a path forward while balancing productivity and empathy. We’re excited to provide a platform for customer experience professionals across the country to share experiences, learn from one another and reshape the future of experience in the Canadian landscape.

About the webinar

August 25, 2020 |  1:00 PM - 2:30 PM EST

00 days 00 hrs 00 mins

Event starts in:

For customer experience professionals across the country to share experiences, learn from one another, and reshape the future of experience in the Canadian landscape.

Sponsored by

Michelle Robb
Senior Manager, Human (Design) Research & Insights 

Loblaw Digital

Senior Director, Employee Experience Centre of Expertise 

RBC

Deenah Patel
 Director, Operational Systems 
Boston Pizza International Inc
Cory Goddard

Speakers

We’re bringing together the top customer and employee experience leaders in the Canadian market.

Sales Director, Speech 

Medallia Canada

Joe Barbieri
 Vice President, Client Experience, Measurement and Insights 
CIBC 
Sandra Rondzik Popik
Shannon Katschilo
General Manager,

Medallia Canada


SAVE MY SEAT