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Detailed Conference Agenda

Day One:
Tuesday September 16th, 2008

7:30 am Registration & Sponsor Exhibits Open

Continental Breakfast

8:15 am Opening Address From The Chair

8:30 am Case Study: Hamilton, Ontario

An Asset Management Plan For All Municipal Infrastructures

The City of Hamilton is recognized as a groundbreaker in the field of asset management, with a clearly defined multi-disciplined group structure. John Murray will address the city’s top down and bottom up approach, touching on:

• The three planning windows of asset management: strategic, tactical and operational
• Hamilton’s State of the Infrastructure Reports
• Why asset management is both risk and service management as well

Hear about the greater plan put in place by one of Canada’s leading asset management teams.

John Murray, Manager, Asset Management, City of Hamilton

9:15 am

Asset Management As A Practice – Sustainable Infrastructure As The Goal

This session inspects current trends in asset management, including the state of practices and technology. It will look at reporting frameworks based on triple bottom line reporting to support emerging regulatory compliance issues such as new environmental reporting and carbon foot-printing.

• Look at visibility into what is happening with new practices and emerging technologies
• Determine how they will support and/or change the way we manage our infrastructure

Mark Damm, CEO, Fuseforward International Inc.

10:00 am Sponsor Exhibit Area — Networking Break

Interact with conference speakers and fellow attendees. Secure important new business contacts and talk about crucial developments in infrastructure funding and planning.

10:30 am Case Study: Calgary, Alberta

Developing A Strategic Asset Management Plan With A Sound Assessment Methodology

A corporate-wide infrastructure asset management strategy is one of the City of Calgary’s key corporate initiatives to address growing infrastructure needs, and is crucial for effective service management. Council has charged Corporate Asset Management to lead the development of asset management plans for all operational business units.

• Identify levels of service, performance metrics and implementation plans
• Consider funding and service levels along a sliding scale to address the growing infrastructure gap
• Integrate all business unit plans into a corporate asset management plan to coordinate infrastructure delivery and investment for the entire community

Hear about the City of Calgary’s methodology, successes and challenges leading up to the development of Asset Management Plans.

Steve Wyton, Manager, Corporate Asset Management, Infrastructure Services, City of Calgary

11:15 am Interactive Peer-to-Peer Exchange Forum

Effectively presenting and communicating the infrastructure gap with the public and other stakeholders

Join a group of your peers to discuss methods of approaching this challenge. One person from each group will be nominated to share the findings with the rest of the delegates at the end of the session. Peer-to-peer sharing of experiences and brainstorming from different backgrounds can result in increased collective awareness of how to face the issue of communicating the infrastructure gap.

12:00 pm Exhibition Area – Networking Luncheon

Join the conference speakers and your peers for a relaxing luncheon.

1:30 pm Case Study: Corner Brook, Newfoundland

Developing An Integrated Overarching Strategy For Longer-term Success

• Hear how they are integrating the approaches to asset management, PSAB and integrated community sustainability planning into an overarching strategy
• Understand the greater involvement of council in the decision-making process

Get some practical tips to bolster your sustainability planning from one of our smaller – but progressive – cities.

Michael Dolter, MBA, CMA, Chief Administrative Officer, City of Corner Brook

2:15 pm

Looking Ahead: Longer-term Planning And Budgeting To Ensure Successful Infrastructure Management

Understanding your organization’s strategic planning objectives from the start is critical to determining what happens next.

• How much detail is a good thing when planning strategically?
• What are your priorities, based on organizational goals and risks?
• Keep a broad focus on all areas likely to impact the asset management plan

Ensure that internal processes and technologies work together to keep your plan “alive”!

Alan Gordon, P.Eng., MBA, President, Capital Planning Solutions Inc.

3:00 pm Sponsor Exhibit Area — Networking Break

3:30 pm

Achieving Performance Success With Streamlined And Complementary Engineering And Accounting

Accountants and engineers must be on the same page in order to obtain accurate measurement information on performance and life estimates for Tangible Capital Assets. From this alignment, municipalities have a secure foundation on which to plan effectively for future infrastructure management.

• Enhance communication and integration
• Reconcile historical and replacement costs
• Harmonize data and corporate knowledge

Dr. Dana Vanier, Municipal Infrastructure Investment Planning, National Research Council

4:15 pm

Meeting Your Infrastructure Challenges Through The Utilization Of Private Sector Service Providers

What are the challenges you face in operating and maintaining your current infrastructure? Rising maintenance costs and needs, resource availability, qualified subcontractor issues, asset management compliance, performance accountability, or customer expectations? Hear about:

• How private industry service providers are partnering these public-sector challenges through innovate, client-specific operations and maintenance programs
• Several case studies of successful contracts underway in parts of the U.S., Australia and Canada

Mike Grogan, Business Development, Transfield Services/VMS Inc.
Shannon Moody, Communications, Transfield Services/VMS Inc.

5:15 pm Cocktail Reception

Unwind and mingle with the delegates and speakers at our “exclusive” end-of-day cocktail reception. Bring your business cards!

Day Two
Wednesday September 17th, 2008

7:30 am Registration & Sponsor Exhibits Open

Continental Breakfast

8:15 am Recap Of Day One From The Chair

8:30 am Case Study: Ottawa, Ontario

State-of-the-Asset Reporting—A Comprehensive Perspective

Meeting PSAB 3150 requirements is giving municipalities a platform to improve asset reporting. The City of Ottawa is leveraging that opportunity by gradually implementing a comprehensive approach to the City’s state-of-the-asset reporting. The approach builds on the current industry practice focused on the owner or asset management view of assets by expanding it to include the views from the customer and the community perspectives:

• Balance the owner’s focus on inventory, condition, performance, and risk
• Against the customer’s view of assets in terms of supporting the delivery of a service
• And the community’s view of assets` roles in long-term economic, social and environmental sustainability

Alain C. Gonthier, P. Eng., Manager, Infrastructure Management Division, City of Ottawa

9:15 am

Enterprise Asset Management Best Practices—Graduating PSAB3150 With A Degree In Enterprise Operational Excellence

Municipal governments are consistently challenged with budget constraints, regulatory requirements and new demands for services. In this environment of doing more with less, achieving greater operational efficiency through improved management of assets and services is imperative. Rather than view PSAB 3150 as a necessary compliance regulation, why not use this as the springboard to improve significantly your overall operational efficiencies by:

• Improving return on assets by decreasing costs and risk
• Improving visibility, control and automation of asset and business service processes
• Documenting and managing regulatory compliance efforts, increase productivity and lower the total cost of ownership

Find out how to graduate to Operational Excellence and improve your management of assets.

Robert Shewchuk (R.M.), Software Sales Manager, IBM Canada Ltd.

10:00 am Sponsor Exhibit Area — Networking Break

Interact with conference speakers and fellow attendees.

10:30 am Case Study: Red Deer, Alberta

Optimizing The Role Of Governance In Facilitating Advanced Asset Management

The City of Red Deer has initiated an Enterprise Asset Management Program comprising all elements of asset management for all city departments. Asset Management is the city’s number one priority in 2008–2009. The EAM Program has a committed corporate Steering Committee and the program is achieving momentum through a range of asset management related activities:

• A process and practices gap analysis
• Development of an AM Strategy and Road Map
• PSAB planning and implementation
• The recruitment of a corporate Asset Management Program Manager
• Preparation for a multi-phase technology acquisition

Tony Woods, EAM Project Manager, City of Red Deer
Norah Prior, President, Prior & Prior Associates Ltd.

11:15 am Interactive Peer-to-Peer Exchange Forum

Enhancing Communication: Determining Standard Taxonomies And Asset Hierarchies In Your Municipality

Join a group of your peers to discuss methods of approaching this challenge. One person from each group will be nominated to share the findings with the rest of the delegates at the end of the session. Peer-to-peer sharing of experiences and brainstorming from different backgrounds can result in increased collective awareness of how to develop a common approach for enhanced communication and forward planning.

12:00 pm Exhibition Area – Networking Luncheon

Compare notes with your colleagues and conference faculty over a relaxing lunch.

1:30 pm Case Study: City of Saskatoon

Consumer-centric Service: Enhancing Top-down Decision-making Processes

An infrastructure gap only exists if there is a difference between what the community desires and what they actually receive in terms of service. If there is truly a gap, then the community must be consulted in a rational and objective way to determine if service expectations need to be adjusted or if funding needs to be increased or decreased.

• Determine if the level of service offered is appropriate to the community across the city
• Decide if the results are repeatable, and reproducible over time
• Allow the city to isolate the results from the variation of “opinion”

Set realistic service targets that are representative of public expectations, and make informed decisions.

Greg Chartier, Manager, Water and Sewer Section, Public Works Branch, Infrastructure Services, City of Saskatoon

2:15 pm

Structuring Asset Management Issues For Meaningful Decision-making By Governing Bodies

It is imperative for asset management teams to get full support from governing bodies such as City Councils. A number of factors must be considered to facilitate meaningful decision-making. This session will cover:

• Performance indicators that should drive asset management decisions
• The need for long-term forecasting, and what to do when long-term forecasts are not doable
• The role of asset valuation in the management of assets

Jan-Mark Gustafson, Asset Management Specialist, AECOM

3:00 pm Sponsor Exhibit Area — Networking Break

Continue the debate and discussion with your peers while enjoying a refreshing break.

3:30 pm Interactive Technology Panel

Data And Information Systems: Determining The Proper Fit For Your Asset Management Strategy

This is your chance to get answers and different perspectives on any technological questions you may have, based on the information presented to you over the past two days.

• What are the best options for your team?
• When is the right time to invest in a new system or upgrade?
• What choice will give you maximum ROI?

4:15 pm Conference Adjourns