Conference Agenda
at-a-Glance |
DAY ONE: Thursday September 13th, 2007 |
|
| 7:30 AM |
Registration opens and continental breakfast |
| |
| 8:15 AM |
Opening remarks from Chairperson |
| Susan Frampton, President, Planetree
USA |
| |
Keynote Address |
| 8:30 AM |
Strategies to increase patient participation
and reduce strain on the system |
| Susan Frampton, President, Planetree
USA |
| |
| 9:15 AM |
Utilizing performance metrics to improve your
organization’s strategic performance |
| Matt Stiefel, Senior Director, Quality/Care
Management Institute, Kaiser Permanente, USA |
| |
| 10:00 AM |
Networking Break |
| |
| 10:30 AM |
Developing effective strategies to manage your
top performers |
| Dr. Sheila Jaggard, Ph.D, CHE, Senior Director
Human Resources & Organizational Development, Hamilton
Niagara Haldimand Brant – Community Care Access Centre
|
|
11:15 AM |
Transforming healthcare delivery does not need
to happen within the healthcare facility |
| Gary T. Hannah, President & CEO, Vocantas
Inc. |
|
| 12:00 PM |
Networking Luncheon |
| |
| 1:30 PM |
Optimizing efficiency on waiting times with
operations research |
| Dr. Jonathan Patrick, Telfer School of Management,
University of Ottawa |
| |
Panel Discussion |
| 2:15 PM |
Service delivery: Examining new models for
care delivery and their clinical and financial impact |
| Joe Pilon, Senior VP, Sudbury Regional
Hospital
Sid Stacey, VP Healthcare Planning and Corporate Operations,
Cambridge Memorial Hospital |
| |
| 3:00 PM |
Networking Break |
| |
3:30 PM |
The other side of the wait-times strategy |
| Colin Goodfellow, President & CEO,
Kemptville District Hospital |
| |
4:15 PM |
Conference adjourns to Day Two |
|
|
Day Two: Friday September 14th, 2007 |
|
| 7:30 AM |
Registration opens and continental breakfast |
| |
| 8:15 AM |
Recap of Day One by Chairperson |
|
| 8:30 AM |
Implementing information security standards
for optimal risk management |
| Bobby Singh, MBA, CISM, CPA, CISSP, CISA, Director,
Information Security, Smart Systems for Health Agency |
| |
Webcast: NHS Institute for Innovation and Improvement,
UK |
9:15 AM |
Getting swift results by implementing lean thinking
to improve flow and reduce waste |
| Neil Westwood, Associate, Service Transformation,
NHS Institute for Innovation and Improvement, UK webcast
|
| |
| 10:00 AM |
Networking Break |
|
| 10:30 AM |
Maximize operational efficiency and the value
of your technology implementations |
| Jenny Dho, Health Lead Canada, Protiviti |
|
11:15 AM |
Best practices for enhancing the culture of
safety in healthcare |
| Sandra Wilson, Consultant London Region,
Ontario Safety Association for Community & Healthcare |
|
| 12:00 PM |
Networking Luncheon |
| |
| 1:30 PM |
Improving patient flow to upgrade quality,
reduce cost, and minimize wait times |
| Dominic Fernandes, Process Improvement Specialist,
Courtyard Group |
| |
Roundtable Discussion |
| 2:15 PM |
Streamlining operations with strategic health
information management |
| |
| 3:00 PM |
Networking Break |
|
| 3:30 PM |
Tensions in the healthcare system: Recent trends,
challenges, and opportunities for innovators |
| Tony Nimeh, MD, The Boston Consulting
Group |
| |
| 4:15 PM |
Conference Adjourns |
| |
